What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device on future visits, remember your preferences, understand how you use the site, and improve your overall experience.
Cookies do not contain personally identifiable information unless you have provided it to us, and they cannot run programs or deliver viruses to your device.
Similar technologies — including web beacons, pixels and local storage — function in a comparable way and are also covered by this policy.
Who we are
This Cookie Policy applies to the Norvera website (norvera.co.uk), operated by CSS International Ltd, registered in England and Wales under company number 16110027.
Registered office: 85 Great Portland Street, First Floor, London, W1W 7LT.
For general privacy information — including how we handle personal data collected through cookies — please see our Privacy Policy.
Categories of cookies we use
We use the following categories of cookies on our website:
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take — such as submitting a form or setting privacy preferences. Without these cookies, the services you have asked for cannot be provided.
Examples
Session IDMaintains your active session during your visitCSRF tokenProtects form submissions against cross-site request forgeryCookie consentStores your cookie preference to avoid repeated promptsThese cookies allow us to count visits and understand how visitors navigate our website. All data is aggregated and anonymised — we cannot identify you individually from analytics data. This helps us improve the structure and content of the site.
Examples
_gaGoogle Analytics — distinguishes unique users (expires 2 years)_gidGoogle Analytics — distinguishes users (expires 24 hours)_gatGoogle Analytics — throttles request rate (expires 1 minute)These cookies enable enhanced functionality and personalisation — for example, remembering your location for a coverage check or preserving progress through a multi-step form. Disabling these cookies may affect the experience of using our services.
Examples
location_prefStores your entered postcode for coverage checkform_progressSaves your form progress if you navigate awayThese cookies track your visits to the Norvera website and other sites to help us present you with relevant advertising. They are only set with your explicit consent and can be withdrawn at any time.
Examples
_gcl_auGoogle Ads conversion tracking_fbpMeta (Facebook) Pixel — audience tracking for adsIDEGoogle DoubleClick — tracks ad clicks and conversionsThird-party cookies
Some cookies placed on our website are set by third-party services we use. These providers set cookies in accordance with their own privacy and cookie policies. We encourage you to review their policies:
| Provider | Purpose | Policy |
|---|---|---|
| Google Analytics | Website usage analytics | policies.google.com/privacy |
| Google Ads | Advertising & conversion tracking | policies.google.com/privacy |
| Meta (Facebook) | Advertising & retargeting | www.facebook.com/policy/cookies |
| Google Fonts | Font delivery (may log request data) | policies.google.com/privacy |
Managing and controlling cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may affect your experience of our website and some features may not function as intended.
Browser settings
Most browsers allow you to view, delete and block cookies. Use the links below for guidance on managing cookies in common browsers:
Opt out of analytics tracking
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
Opt out of interest-based advertising
To opt out of interest-based advertising from participating companies, visit youronlinechoices.com (EU/UK).
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. The most current version will always be available on this page with the date of last update. We encourage you to check back periodically.
Contact us
If you have any questions about our use of cookies or this policy, please contact us:
CSS International Ltd (trading as Norvera)
85 Great Portland Street, First Floor
London, W1W 7LT
England
Email: hello@norvera.co.uk
Phone: 07506 418 993
Company No. 16110027 — Registered in England & Wales